Return Policy

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. In the event of any item not being in its original condition, having being damaged, only partial refunds are granted.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed and the same will be credited back to you via the original method of payment.


Refund Timeline : 5-7 Working Days.


Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@gkratnam.com.

Shipping
To return your product, you should mail your product to: 

G. K. Ratnam | Prism Jewels
124, Gopal Ji Ka Rasta
Johari Bazaar
Jaipur (Rajasthan) - 302003